Facebook Contact Us
Technique 1: Using Facebook Resources
1. Open Up the Facebook Help Center website. If you typically aren't currently logged into Facebook, you'll require click the Log In switch in the leading right edge of the page to enter your Facebook email address and also password.
2. Testimonial the options toolbar. This is at the top of the screen, straight below the search bar-- you'll should drag your mouse arrow over each alternative to see its subsections. Your alternatives consist of the following:
- Using Facebook - This section of the Help Center covers basic Facebook performance, consisting of how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers items such as your login and also your profile settings.
- Personal privacy and also Safety - Addresses account security, unfriending individuals, and also hacked/fake accounts.
- Plans as well as Coverage - Covers basic reporting (misuse, spam, and so on) in addition to dealing with a deceases individual's Facebook account and also reporting hacked or fake accounts.
- You can likewise look into the "Questions You May Have" as well as "Popular Topics" areas on this page, considering that they cover usual issues and grievances.
3. Select a pertinent section. For instance, if you're having a trouble with an impostor account, you would certainly pick the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Evaluation extra choices. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will bring up a collection of actions that clarify the best ways to fix your scenario.
- As an example, Facebook suggests dealing with an impostor account by going to the account's account page, clicking ..., and also clicking Report, after that complying with the on-screen instructions.
5. Make use of the search bar to accelerate your procedure. To do this, just click the search bar on top of the Help Center page - it will say something like "Hi (Your Name), how can we help?" - and type in a couple of words connected to your complaint. You must see a number of suggestions appear in a drop-down menu below the search bar.
- For example, you might type in "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar below only links to Facebook's pre-written articles-- if you're trying to find a response to a particular problem not covered in the Help Center, avoid ahead to the Neighborhood page.
6. Open Up the Ads Help Center page. If your organisation or page is having concerns with advertisements, your inquiries are typically resolved in this section.
- To delve into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can't find your current trouble noted anywhere in the Help Center, your best choice is to try to find it in the community forums below.
- You'll see a search bar on top of this page-- you can seek out topics (e.g., impaired accounts) from here.
Approach 2: Submitting an Issue using the Better Business Bureau
1. Open up Facebook's Bbb page.
2. Scroll down and also click Submit a Complaint. This is on the reduced ideal side of the webpage next to the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Complete the Certification Questions kind. Right here, you'll should click the "Yes" or "No" checkbox for every of the following inquiries:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could additionally click Clear & Start Over to begin completing the form again.
6. Click Proceed. If you wish to change the language of the following forms, you must initially click the "Select Language" bar in the leading left edge of the display and afterwards click your favored language.
7. Fill out the complaint kind. This will certainly differ from one person to another based on one's individual information and the nature of one's complaint, yet make certain to be as comprehensive as feasible when filling out this form. You should consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an e-mail to arrive. Facebook operates West Coastline time, so anticipate your email to show up accordingly within 3 to 5 business days.
Method 3: Sending an Allure for a Disabled Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't currently handicapped), you won't have the ability to send a charm.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook email address. You could also make use of a telephone number below.
4. Enter your complete name. Ensure the name noted here directly matches the name on your account.
5. Click Choose Files. You'll likewise should post a photo of an ID-- be it a chauffeur's license, a license, or a passport photo.
- If you don't have an image of your ID readily available, take one currently and also send it to on your own using email so you can download it to your desktop computer.
6. Click on a file location. For instance, you could click Desktop below.
7. Click your ID photo. This will publish it to the Facebook kind.
8. Kind information into the "Additional Info" box. This is the space in which you could justify the reactivation of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for review. Please note that you may not receive a response for numerous days.
- If you don't receive a response within a week, attempt resubmitting your kind.
Method 4: Recovering Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This alternative is underneath the "Password" field in the top right edge of your screen.
3. Enter your name, e-mail address, or phone number. Ensure you could access whichever system you prefer to select.
4. Struck Enter.
5. Click Continue.
6. Check your preferred medium of interaction for a code. As an example, if you provided your contact number, you need to get a text with a code.
- If you select e-mail, examine your Spam folder.
7. Type your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You can additionally decide to log out of your account on all devices if you believe your account has actually been maliciously appropriated.
10. Type in a brand-new password.
11. Click Continue. Your password has successfully been reset across all Facebook platforms (e.g., mobile as well as desktop alike).