Facebook Contact Support
Method 1: Using Facebook Resources
1. Open the Facebook Help Center web page. If you aren't currently logged right into Facebook, you'll need click the Log In switch in the top right corner of the page to enter your Facebook e-mail address and password.
2. Evaluation the options toolbar. This goes to the top of the display, directly underneath the search bar-- you'll need to drag your mouse arrow over each alternative to view its subsections. Your alternatives include the following:
- Making use of Facebook - This area of the Help Center covers standard Facebook capability, consisting of how-tos on friending, messaging, and also account creation.
- Managing Your Account - Covers items such as your login as well as your profile setups.
- Privacy as well as Safety - Addresses account safety, unfriending individuals, and also hacked/fake accounts.
- Policies and also Coverage - Covers fundamental coverage (misuse, spam, etc.) in addition to handling a deceases person's Facebook account and reporting hacked or phony accounts.
- You could also look into the "Questions You May Have" and also "Popular Topics" sections on this page, considering that they cover common problems and also complaints.
3. Select an appropriate area. For example, if you're having a trouble with an impostor account, you 'd choose the "Privacy and Safety" area then click Hacked and Fake Accounts.
4. Testimonial extra alternatives. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a series of steps that clarify how to correct your scenario.
- For instance, Facebook recommends managing an impostor account by mosting likely to the account's profile page, clicking ..., and clicking Report, after that following the on-screen instructions.
5. Make use of the search bar to accelerate your procedure. To do this, just click on the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and key in a few words connected to your issue. You should see numerous suggestions pop up in a drop-down menu below the search bar.
- For example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" result.
- The search bar right here only links to Facebook's pre-written posts-- if you're looking for an answer to a details concern not covered in the Help Center, miss ahead to the Community page.
6. Open the Ads Help Center page. If your organisation or page is having issues with ads, your concerns are generally resolved in this section.
- To look into marketing, you'll wish to click Creating Ads or Managing Ads.
- For troubles with advertising and marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you cannot find your existing problem provided anywhere in the Help Center, your best option is to seek it in the community forums below.
- You'll see a search bar on top of this page-- you could search for subjects (e.g., impaired accounts) from here.
Technique 2: Sending a Problem through the Bbb
1. Open up Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This is on the lower best side of the page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is below the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Complete the Credentials Questions form. Right here, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to start filling out the type again.
6. Click Proceed. If you want to alter the language of the following types, you need to initially click the "Select Language" bar in the top left corner of the screen and after that click your preferred language.
7. Complete the grievance form. This will vary from person to person based on one's personal information and the nature of one's grievance, however make certain to be as complete as possible when filling in this form. You ought to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Await an e-mail to get here. Facebook operates on West Coastline time, so anticipate your email to arrive accordingly within three to 5 organisation days.
Method 3: Sending an Allure for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been handicapped (or isn't really presently disabled), you won't be able to send an appeal.
2. Click the "submit an appeal" link. This is towards all-time low of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You can likewise use a phone number right here.
4. Key in your complete name. See to it the name noted right here directly matches the name on your account.
5. Click Choose Files. You'll also should publish an image of an ID-- be it a motorist's permit, a license, or a passport photo.
- If you don't have an image of your ID available, take one now as well as send it to yourself via email so you could download it to your desktop.
6. Click on a file location. For instance, you may click Desktop right here.
7. Click your ID picture. This will certainly post it to the Facebook kind.
8. Type details right into the "Additional Info" box. This is the space in which you can justify the reactivation of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for testimonial. Please note that you might not obtain a response for numerous days.
- If you do not obtain a reaction within a week, try resubmitting your kind.
Approach 4: Recovering Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" area in the top right edge of your screen.
3. Type in your name, e-mail address, or contact number. See to it you could access whichever platform you prefer to select.
4. Hit Enter.
5. Click Continue.
6. Check your preferred medium of communication for a code. For instance, if you listed your contact number, you should obtain a message with a code.
- If you choose email, inspect your Spam folder.
7. Kind your code into the "Enter Code" field.
8. Click Continue.
9. Click Continue once again. You can likewise choose to log out of your account on all gadgets if you believe your account has actually been maliciously appropriated.
10. Enter a new password.
11. Click Continue. Your password has efficiently been reset across all Facebook platforms (e.g., mobile and also desktop computer alike).